Jumia has made a name for itself as the top leading online shopping store in Nigeria. Founded in 2012, the E-Commerce website has come a long way, expanding its reach beyond the shores of Nigeria alone.
In this post, we all will discover the steps taken to make or place an order on the Jumia online shopping store. Don't sleep on this post, as we are about to roll deep into it.
 |
| Jumia Logo |
BRIEF HISTORY ON JUMIA
Let's get to know a thing or two about the popular shopping store before we proceed to the main purpose of this post.
Jumia was founded in 2012 by Sacha Poignonnec and Jeremy Hodara. It was launched in Lagos, Nigeria, and initially focused on online retail in Africa. Since then, Jumia has expanded to other countries and diversified its services to include online marketplace, food delivery, and payment services, among others.
And there you have it, a straight to the point history of how Jumia came into place, now you know right?. Let's dive in to know how we can make an order on Jumia, using easy to grasp steps. Want to know more about Jumia? Discover more when you visit Wikipedia.
HOW TO PLACE AN ORDER ON JUMIA
Below is a step by step guide on how to place or make an order on the Jumia online shopping store website;
1. Visit the Jumia website: Go to Jumia's official website on your computer, tablet, or mobile device.
2. Choose your country: Select your country from the dropdown menu at the top right corner of the page.
3. Create an account or log in: If you're a new user, click "Register" to create an account. If you already have an account, click "Login" to access your account.
4. Search for products: Use the search bar at the top of the page to find the product you want to buy. You can also browse through categories like electronics, fashion, home appliances, etc.
5. Select a product: Click on the product you want to buy to view its details, including price, description, and reviews.
6. Add to cart: Click the "Add to Cart" button to add the product to your shopping cart.
7. View cart: Click on the cart icon at the top right corner of the page to view your shopping cart.
8. Proceed to checkout: Click the "Proceed to Checkout" button to start the checkout process.
9. Enter shipping address: Enter your shipping address, including your name, phone number, and delivery location.
10. Choose payment method: Select your preferred payment method, such as credit/debit card, bank transfer, or cash on delivery.
11. Review order: Review your order summary, including products, prices, and shipping costs.
12. Place order: Click the "Place Order" button to complete your order.
13. Order confirmation: You'll receive an order confirmation email and SMS with your order details and tracking information.
14. Track order: Use the tracking information to track the status of your order.
15. Receive order: Receive your order at your doorstep and enjoy your purchase.
Above are the easy steps and guides you can use to make a successful order in Jumia.
Note: Jumia may have varying checkout processes depending on your location and available services. However the case maybe, it'll be slightly different from the afro mentioned steps. It shouldn't be a hassle for you.
READ ALSO: How To PAY For Spotify In Nigeria
HOW TO CANCEL AN ORDER ON JUMIA
Follow the steps below to make an order cancellation on Jumia;
1. Sign in to your Jumia account.
2. Click on "My Account" or "My Orders" at the top right corner of the page.
3. Find the order you want to cancel and click on "View Order Details".
4. Look for the "Cancel Order" or "Request Cancellation" button.
5. Click on it and select the reason for cancellation (optional).
6. Confirm that you want to cancel the order.
Please Note: You can only cancel an order before it is shipped or processed. If the order has already been shipped, you'll need to contact Jumia's customer service to request a return or refund.
Also, keep in mind that Jumia's cancellation policies may vary depending on your location and the seller's policies.
WHEN IS JUMIA BLACK FRIDAY 2024
Usually, the annual Jumia black Friday takes place in the month of November. Which means every Friday of the month of November, a black Friday sales spree is sure to take place. Fingers crossed for more information when we draw near to the month of November.
HOW TO PAY FOR AN ITEM ON JUMIA
Jumia offers three payments methods for its users, which are Credit/Debit cards, bank transfers, or payment on delivery. You can choose anyone that suits you at any moment. See a well detailed steps on each payment option below;
– TO PAY WITH CREDIT/DEBIT CARDS:
You can make payments on Jumia using the steps outlined below;
1. Select Credit/Debit Card: During checkout, choose "Credit/Debit Card" as your payment method.
2. Enter Card Details: Fill in your credit card information, including:
- Card number
- Expiration date (month and year)
- CVV (Card Verification Value)
- Cardholder's name
3. Enter Billing Address: Provide your billing address, which should match the address associated with your credit card.
4. Confirm Payment: Review your order summary and click "Confirm Payment" to proceed.
5. Authentication: You may be prompted for additional authentication, such as:
- 3D Secure (e.g., Verified by Visa, Mastercard SecureCode)
- One-time password (OTP) sent to your phone or email
6. Payment Processing: Jumia will process your payment. If successful, you'll receive an order confirmation email and SMS.
Note:
- Ensure your credit card is enabled for online transactions.
- Jumia supports major credit card brands like Visa, Mastercard, and American Express.
- For security reasons, Jumia may request additional verification or documentation.
.png) |
| Jumia Logo |
– TO PAY WITH BANK TRANSFER:
To pay on Jumia using bank transfer, follow these steps:
1. During checkout, select "Bank Transfer" as your payment method.
2. Choose your bank from the list of available banks.
3. You will receive a payment reference number and Jumia's bank account details.
4. Go to your bank's website, mobile app, or visit a physical branch to initiate the transfer.
5. Use the payment reference number as the transfer description or narration.
6. Transfer the exact amount to Jumia's bank account.
7. After the transfer, return to your Jumia account and click "I Have Paid" or "Confirm Payment".
8. Upload your payment receipt or provide the transfer details.
9. Jumia will verify the payment and update your order status.
Note:
- Make sure to use the exact payment reference number to avoid delays in verifying your payment.
- Bank transfers may take some time to process, so be patient and allow up to 24 hours for Jumia to verify your payment.
- If you encounter any issues, contact Jumia's customer service for assistance.
Remember to check Jumia's website for specific instructions and available banks, as this process might vary depending on your location.
SEE ALSO: How To Create An Account On Jumia
– TO PAY DURING DELIVERY:
This is self explanatory, you simply pay the required sum you are supposed to pay, in cash and receive your items when they have been delivered on your doorstep.
CONCLUSION
With these simple and straightforward steps, you're now equipped to make a successful order on Jumia. Remember, online shopping is all about convenience and ease, so don't hesitate to explore the vast array of products and deals on Jumia.
Happy shopping, and may your packages arrive swiftly and in perfect condition. If you have any more questions or need further assistance, feel free to ask. Stay savvy, and shop smart with Jumia. Please explore our website and read more Techy articles.